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Knowledge base
Announcements
Current Issues
0
Installation
Hardware and Software
3
Spire Hardware and Software Requirements Spec Sheet
Firewall/Port requirements
Minimum Internet access for Spire server
Installing Spire
3
Installing Spire Server
Installing Spire Client
Spire 3.6+ Installation - Registered User not available after hours - Partner Activation
Spire Administration
Accounts Receivable\Payable
4
Printing from the AR list when some Customers are set to Email Statement
Spire Payment Apply explained
Finance Charges facts
Void an Accounts Payable Payment
Customers
0
Database
5
Executing a SQL Query using PGAdmin
Postgres optimization
pgAdmin 4 Server Entry (Spire 3.2+)
How to Restart the PostgreSQL and Spire API Services
Spire database connection lost while connected to server over VPN
General
5
Searching in Spire
No Company Listed
Module Column Settings
Spire module doesn't save column settings
Display Scaling is Bigger but Spire Font and/or Icon Sizes are not Consistent (Spire 3.0.x - 3.2.x)
General Ledger
4
GL Account Balance does not balance to Account Reconciliation
Recalculate gl account balances
Historical GL Transactions
Trial Balance report is not balanced
Import
3
Command Line Import
Mandatory Fields for Imports
Importing a CSV or Excel File
Integrations
2
How to setup a Credit Card processor
How to accept live Credit Card payments
Inventory
7
Barcode Font for Inventory Labels
Inventory quantities are skewed or not updated
Inventory Out of Balance (Troubleshoot)
Inventory Reallocate Explained
Lookup Searching Tips for Inventory Part Numbers
View all 7
Payroll
5
Employee leaving - Last Paycheques (including Vacation payout)
Pay Periods - Calculations
RBC Payroll Direct Deposit Configuration
Setting up Payroll Benefits and Deductions
Setting up a Garnishee for an Employee
Purchasing
2
Unissued Purchase Orders auto-close (leave it selected for quicker editing)
Why did the Purchase Order receiving process post to the Cost of Goods account?
Sales
6
Move Closed Sales Orders to Sales History
Change Frequency of Standing Order
Sales Tax setup for Recoverable Taxes
Ship Available for Sales Orders with Serialized/Lot inventory requires Spire 2.5.0+
Sales Orders that show as Closed and have an Invoice number
View all 6
Server
1
Find Your Hostname
Users
1
Account Locked Out
API
Common Questions
1
Spire API v2 FAQ