Spire Systems

Current Issues 0

Hardware and Software 3

• Spire 3.10 and higher Hardware and Software Requirements
• Firewall/Port requirements
• Minimum Internet access for Spire server

Installing Spire 4

• Installing Spire Server
• Installing Spire Client
• Spire 3.6+ Installation - Registered User not available after hours - Partner Activation
• Spire 3.10 and higher installs PostgreSQL 14

Spire Version upgrade 1

• Change Contact Type labels prior to upgrading to Spire 3.8 or newer

Accounts Receivable\Payable 5

• Printing from the AR list when some Customers are set to Email Statement
• Spire Payment Apply explained
• Finance Charges facts
• Void an Accounts Payable Payment
• Posting to Accounts Receivable and Accounts Payable Special Accounts

Customers 1

• Communications tab is greyed for the Billing Address on Spire version 3.9 and newer.

Database 6

• Executing a SQL Query using PGAdmin
• Postgres optimization
• pgAdmin 4 Server Entry (Spire 3.2+)
• How to Restart the PostgreSQL and Spire API Services
• Spire database connection lost while connected to server over VPN

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General 12

• Searching in Spire
• Setting GMail to use App Passwords
• No Company Listed
• Module Column Settings
• Spire module doesn't save column settings

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Import 3

• Command Line Import
• Mandatory Fields for Imports
• Importing a CSV or Excel File

Integrations 4

• How to setup a Credit Card processor
• How to accept live Credit Card payments
• SendGrid
• Using SendGrid as a SMTP Relay

Inventory 7

• Barcode Font for Inventory Labels
• Inventory quantities are skewed or not updated
• Inventory Out of Balance (Troubleshoot)
• Inventory Reallocate Explained
• Lookup Searching Tips for Inventory Part Numbers

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Payroll 7

• Employee leaving - Last Paycheques (including Vacation payout)
• Pay Periods - Calculations
• RBC Payroll Direct Deposit Configuration
• Setting up Payroll Benefits and Deductions
• Setting up a Garnishee for an Employee

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Purchasing 3

• Unissued Purchase Orders auto-close (leave it selected for quicker editing)
• Why did the Purchase Order receiving process post to the Cost of Goods account?
• Closing a Purchase without creating an Invoice

Sales 7

• Move Closed Sales Orders to Sales History
• Change Frequency of Standing Order
• Sales Tax setup for Recoverable Taxes
• Ship Available for Sales Orders with Serialized/Lot inventory requires Spire 2.5.0+
• Sales Orders that have an Invoice number

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Server 1

• Find Your Hostname

Users 1

• Account Locked Out

Common Questions 1

• Spire API v2 FAQ