This article explains how to void or cancel an Accounts Payable payment in Spire when a vendor has not received a cheque.

If the cheque is missing, you should also contact your bank to request a Stop Payment.



Verify User Permissions

Before voiding a payment, confirm that the user has the required permissions.

  1. Go to Edit > User Settings.

  2. Select Accounts Payable.

  3. Ensure Void Transaction is enabled by selecting one of the Yes options, based on the desired date setting. 



Void the Accounts Payable Payment

Follow these steps to locate and void the payment.

  1. Go to Vendors and select the appropriate vendor from the list.

  2. Click the Accounts Payable tab.

  3. Locate the invoice and the corresponding payment you want to void.

  4. Select the checkbox next to the payment portion of the transaction.

  5. Click Void to cancel the cheque.



Reissue the Cheque (Optional)

If you need to issue a replacement cheque:

  1. Select the invoice by checking the box to the left of the Transaction No.

  2. Click Payment to create a new cheque.




For related tasks, see other Accounts Payable articles in the Knowledge Base.