Issue

Clicking Manage Access results in a blank page after configuring SMTP in Spire Server Admin > Integrations.

 


Resolution Steps

Follow the steps below to resolve this issue:

  1. Open pgAdmin and connect to the spire database.

  2. Locate and open the integration_config table.

  3. Check the provider_credential_id column for any NULL values.

  4. Delete the row(s) that contain NULL in the provider_credential_id field.

  5. Return to Spire Server Admin > Integrations and click Manage Access again. The expected content should now display properly.

 

Additional Notes

  • This issue typically occurs when a credential record is partially created or improperly saved.

  • Always back up your database before making direct changes.