Spire Systems

Current Issues 0

Hardware and Software 3

• Spire Hardware and Software Requirements Spec Sheet
• Firewall/Port requirements
• Minimum Internet access for Spire server

Installing Spire 3

• Installing Spire Server
• Installing Spire Client
• Spire 3.6+ Installation - Registered User not available after hours - Partner Activation

Accounts Receivable\Payable 4

• Printing from the AR list when some Customers are set to Email Statement
• Spire Payment Apply explained
• Finance Charges facts
• Void an Accounts Payable Payment

Customers 0

Database 5

• Executing a SQL Query using PGAdmin
• Postgres optimization
• pgAdmin 4 Server Entry (Spire 3.2+)
• How to Restart the PostgreSQL and Spire API Services
• Spire database connection lost while connected to server over VPN

General 5

• Searching in Spire
• No Company Listed
• Module Column Settings
• Spire module doesn't save column settings
• Display Scaling is Bigger but Spire Font and/or Icon Sizes are not Consistent (Spire 3.0.x - 3.2.x)

General Ledger 4

• GL Account Balance does not balance to Account Reconciliation
• Recalculate gl account balances
• Historical GL Transactions
• Trial Balance report is not balanced

Import 3

• Command Line Import
• Mandatory Fields for Imports
• Importing a CSV or Excel File

Integrations 2

• How to setup a Credit Card processor
• How to accept live Credit Card payments

Inventory 7

• Barcode Font for Inventory Labels
• Inventory quantities are skewed or not updated
• Inventory Out of Balance (Troubleshoot)
• Inventory Reallocate Explained
• Lookup Searching Tips for Inventory Part Numbers

View all 7

Payroll 5

• Employee leaving - Last Paycheques (including Vacation payout)
• Pay Periods - Calculations
• RBC Payroll Direct Deposit Configuration
• Setting up Payroll Benefits and Deductions
• Setting up a Garnishee for an Employee

Purchasing 2

• Unissued Purchase Orders auto-close (leave it selected for quicker editing)
• Why did the Purchase Order receiving process post to the Cost of Goods account?

Sales 6

• Move Closed Sales Orders to Sales History
• Change Frequency of Standing Order
• Sales Tax setup for Recoverable Taxes
• Ship Available for Sales Orders with Serialized/Lot inventory requires Spire 2.5.0+
• Sales Orders that show as Closed and have an Invoice number

View all 6

Server 1

• Find Your Hostname

Users 1

• Account Locked Out

Common Questions 1

• Spire API v2 FAQ