When printing a report, an error like the below may be received.

Traceback (most recent call last):
File "packages\spireapp\reports\setup.py", line 320, in createEmailMessage
File "packages\quicore\error.py", line 43, in _catch_exceptions
File "packages\spireapp\reports\runner.py", line 388, in createEmailMessage
File "packages\spireapp\reports\runner.py", line 276, in createAttachments
File "packages\spireapp\reports\crystal\engine.py", line 497, in runReport
File "packages\spireapp\reports\crystal\engine.py", line 485, in openReport
File "packages\spireapp\apiclient.py", line 225, in downloadFile
File "packages\spireapp\apiclient.py", line 511, in send
File "packages\spireapp\apiclient.py", line 501, in _open
FileNotFoundError: [Errno 2] No such file or directory: 'C:\\Users\\user\\AppData\\Local\\Temp\\

This can be caused by the temp folder on the workstation running Spire Desktop being full.

The below steps should resolve the issue.

1. Press the Windows + R keys at the same time on your keyboard.

2. Type %temp%, in the Open field and then press ENTER. 

3. Press the CTRL + A keys at the same time to select all the files in the %temp% folder.

4. Press the DELETE key, and then click Yes when the User Account Control window appear to confirm.

You may need to do this periodically if you are experiencing this often.